Initial Reputation Report
A snapshot of your Google reviews, rating, review volume and online reputation.
Exclusively for The Tap Back card customers
The Tap Back Insights
Turn customer reviews into business insights.
Your NFC review cards make it easier for customers to leave feedback. The Tap Back Insights helps you understand that feedback, monitor your progress, and see how your business compares with nearby competitors.
Get a clearer picture of your online reputation with a 60-day review and competitor analysis designed for local businesses.
The 60-Day Insights Package
£79.99£99.99 standard price
Launching price · One-time purchase
Your package includes
30-Day Progress Report
Track changes in your reviews, identify emerging customer feedback themes and review your progress.
60-Day Results Report
Compare your starting point with your latest results and identify opportunities for improvement.
Local Competitor Analysis
Compare your business with up to 10 relevant nearby competitors using publicly available Google information.
Customer Feedback Insights
Identify recurring themes in customer reviews, including service, product quality, atmosphere and value, where supported by available reviews.
Actionable Recommendations
Receive practical suggestions to improve the customer experience, strengthen your review strategy and make better use of customer feedback.
More than reviews. A clearer direction.
Understand what customers are saying, spot opportunities in your local market and make more informed decisions about your online reputation.
Your reviews tell a story. We help you understand it.
Reports are based on publicly available information and, where access is provided, eligible Google Business Profile data. Results depend on available data. Changes in reviews or ratings cannot be attributed to NFC cards alone, and improvements in Google rankings or sales are not guaranteed.